means the monthly fee (excluding any taxes) payable by You in accordance with the fee schedule set out on the Proposal (which Juan Tax may change from time to time on notice to You).
means JuanTax which is a product of Ten Elleven Manila, Inc., a Philippine corporation and all current and future global subsidiaries of JuanTax.
includes all information exchanged between the parties to this Agreement, whether in writing, electronically or orally, including the Service but does not include information which is, or becomes, publicly available other than through unauthorized disclosure by the other party.
means any data inputted by You or with Your authority into the Website.
“Intellectual Property Right”
means any patent, trade mark, service mark, copyright, moral right, right in a design, know-how and any other intellectual or industrial property rights, anywhere in the world whether or not registered.
means the tax software solution that includes data extraction, automated tax calculation, generation of attachments, or the automated books of accounts (as may be changed or updated from time to time by JuanTax) via the Website.
means the Internet site at the domain https://juan.tax/or any other site operated by JuanTax.
means any person or entity, other than the Subscriber, that uses the Service with the authorization of the Subscriber from time to time.
means the person who registers to use the Service, and, where the context permits, includes any entity on whose behalf that person registers to use the Service.
means the Subscriber, and where the context permits, an Invited User. “Your” has a corresponding meaning.
- USE OF SOFTWARE
JuanTax grants You the right to access and use the Service via the Website with the particular user roles available to You according to Your subscription type. This right is non-exclusive, non-transferable, and limited by and subject to this Agreement. You acknowledge and agree that, subject to any applicable written agreement between the Subscriber and the Invited Users, or any other applicable laws:
You acknowledge that you have been informed that in scanning or uploading official receipts, JuanTax uses Optical Character Recognition (OCR). As such, you are aware that the recognition of the printed or written text characters through photoscanning of the text character-by-character, analysis of the scanned-in image and the translation of the character image into character codes, could populate the data, which may involve the release of information on vendor’s name, address, Tax Identification Number (TIN), date, and other similar data.You further acknowledge that the submitted tax forms were accomplished through generally accepted accounting methods and computed as such. Ultimately, however, it is still your responsibility to review the data processed by the OCR. In this connection, you shall defend JuanTax and hold its officers, employees and volunteers harmless from any and all claims, injuries, damages, losses or suits including attorney’s fees, arising out of or in connection with performance of this Agreement.By engaging the services of JuanTax, you expressly consent to the use of any personal information, sensitive or otherwise, for purposes of facilitating compliance with the requirements of the Philippine Bureau of Internal Revenue (BIR) in compliance with the provisions of Republic Act No. 10173 otherwise known as the “Data Privacy Act of 2012”. Pursuant to this, in giving this express consent, you understand that JuanTax is not strictly a Personal Information Controller or Personal Information Processor. You also understand that you alone supply all the necessary information in accordance with the required BIR Form and JuanTax merely submits the same for processing pursuant to the E-Filing requirement. You are also aware that upon submission of the accomplished BIR Form, it automatically becomes a public document, the production and use of which shall be governed by existing statutes. As service provider, JuanTax does not collect, hold, process, use, transfer or disclose personal information on its behalf and its participation is to ensure submission and payment in accordance with the National Internal Revenue Code and existing rules and regulations of the BIR.
- the Subscriber determines who is an Invited User and what level of user role access to the relevant organization and Service that Invited User has;
- the Subscriber is responsible for all Invited Users’ use of the Service;
- the Subscriber controls each Invited User’s level of access to the relevant organization and Service at all times and can revoke or change an Invited User’s access, or level of access, at any time and for any reason, in which case that person or entity will cease to be an Invited User or shall have that different level of access, as the case may be;
- if there is any dispute between a Subscriber and an Invited User regarding access to any organization or Service, the Subscriber shall decide what access or level of access to the relevant Data or Service that Invited User shall have, if any.
- YOUR OBLIGATIONS
An invoice for the Access Fee will be issued each month starting one month from the date You added Your first organization to Your JuanTax account. All invoices will include the Access Fee for the preceding period one month of use. JuanTax will continue invoicing You monthly until this Agreement is terminated in accordance with clause 8.
All JuanTax invoices will be sent to You, or to a Billing Contact whose details are provided by You, by email. Payment must be made via credit card or arrange payment of all amounts specified in any invoice by the due date for payment and are payable within five (5) days of the invoice date. JuanTax access will be revoked for non payment of subscription fees.
Preferential pricing or discounts:
You may from time to time be offered preferential pricing or discounts for the Access Fees as a result of the number of organizations that You have added to the Service or that have been added with Your authority or as a result of Your use of the Service (‘Organizations’). Eligibility for such preferential pricing or discounts is conditional upon Your acceptance of responsibility for payment of any Access Fees in relation to all of Your Organizations. Without prejudice to any other rights that JuanTax may have under these Terms or at law, JuanTax reserves the right to render invoices for the full (non-discounted) Access Fees due or suspend or terminate Your use of the Service in respect of any or all of Your Organizations in the event that any invoices for those Access Fees are not paid in full by the due date for payment.
You must only use the Service and Website for Your own lawful internal business purposes, in accordance with these Terms and any notice sent by JuanTax or condition posted on the Website. You may use the Service and Website on behalf of others or in order to provide services to others but if You do so you must ensure that You are authorized to do so and that all persons for whom or to whom services are provided comply with and accept all terms of this Agreement that apply to You.
Automated BIR notices delivered into Your Juan Tax account:
Where available, automated BIR notices will be delivered to your JuanTax account or email.
- You must ensure that all usernames and passwords required to access the Service are kept secure and confidential. You must immediately notify JuanTax of any unauthorized use of Your passwords or any other breach of security and JuanTax will reset Your password and You must take all other actions that JuanTax reasonably deems necessary to maintain or enhance the security of JuanTax’s computing systems and networks and Your access to the Services.
- As a condition of these Terms, when accessing and using the Services, You must:
- not attempt to undermine the security or integrity of JuanTax’s computing systems or networks or, where the Services are hosted by a third party, that third party’s computing systems and networks;
- not use, or misuse, the Services in any way which may impair the functionality of the Services or Website, or other systems used to deliver the Services or impair the ability of any other user to use the Services or Website;
- not attempt to gain unauthorized access to any materials other than those to which You have been given express permission to access or to the computer system on which the Services are hosted;
- not transmit, or input into the Website, any: files that may damage any other person’s computing devices or software, content that may be offensive, or material or Data in violation of any law (including Data or other material protected by copyright or trade secrets which You do not have the right to use); and
- not attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer programs used to deliver the Services or to operate the Website except as is strictly necessary to use either of them for normal operation.
- USAGE LIMITATIONS
Use of the Service may be subject to limitations, including but not limited to monthly transaction volumes and the number of calls You are permitted to make against Juan Tax’s application programming interface. Any such limitations will be specified within the Service.
THREE (3) HOUR LEAD-TIME. You are aware that for purposes of facilitating the filing of any BIR Form, JuanTax shall be exclusively using e-BIR portal. You are also informed that you must submit the required BIR Form at least three (3) hours prior to the deadline for submission imposed by law. You agree that JuanTax shall not be responsible for any delay in posting not attributable to the fault and negligence of its system or any of its officers and employees.
USE OF E-BIR PORTAL. By enabling e-filing options, you agree that you exclusively handle and enter the data and submit the same directly through e-BIR portal. You hold JuanTax free and harmless from any damage and injury sustained from any data that may be uploaded or entered through the e-BIR portal.
By agreeing to use JuanTax, it is understood that you are bound not only by the service agreement that you may have previously entered into with JuanTax but also by the existing Terms of Service of the eBIR, which is hereto attached for your useful information: http://www.birgovph.net/home/terms-of-service-agreement
As a condition of these Terms, if You use any communication tools available through the Website (such as any forum, chat room or message center), You agree only to use such communication tools for lawful and legitimate purposes. You must not use any such communication tool for posting or disseminating any material unrelated to the use of the Services, including (but not limited to): offers of goods or services for sale, unsolicited commercial e-mail, files that may damage any other person’s computing devices or software, content that may be offensive to any other users of the Services or the Website, or material in violation of any law (including material that is protected by copyright or trade secrets which You do not have the right to use).
When You make any communication on the Website, You represent that You are permitted to make such communication. JuanTax is under no obligation to ensure that the communications on the Website are legitimate or that they are related only to the use of the Services. As with any other web-based forum, You must exercise caution when using the communication tools available on the Website. However, JuanTax does reserve the right to remove any communication at any time in its sole discretion.
- INDEMNITYYou indemnify JuanTax against: all claims, costs, damage and loss arising from Your breach of any of these Terms or any obligation You may have to JuanTax, including (but not limited to) any costs relating to the recovery of any Access Fees that are due but have not been paid by You.
- JUANTAX PAYMENTS
As your tax payments will be settled through Unionbank, the availability of JuanTax Payments will depend on the availability of Unionbank services. JuanTax will not be liable for delayed posting or transaction failures if the same is due to Unionbank’s system error or downtime. Tax payment will be confirmed through a system-generated email sent by Unionbank. Until such email notification is received, the payment transaction will be deemed pending.
JuanTax has the right to establish security features on the use of JuanTax Payments, such as, but not limited to limitation on the number of tries, required 3D Secure or Vault features on card schemes and other features that will secure Your use of JuanTax Payments. You further agree not to circumvent, disable, or otherwise interfere with security-related features of JuanTax Payments, including those that prevent or restrict the use or copying of any content, material or information available on or through the Services, as well as those that enforce limitations on the use of the Services.
Once you confirm the transaction or ask JuanTax Payments to proceed with the tax payment transaction, you cannot cancel nor reverse such transaction. The payment partners of JuanTax shall proceed to debit your account and once the money or fund is in the account of the BIR, JuanTax nor its payment partners cannot reverse nor deduct such account without the proper court order. All fees and charges imposed by JuanTax, its bank and payment partners are non-refundable.
JuanTax, its banks and payment partners reserve the right, at its sole discretion but without obligation, to set limitations to and charge fees for the use of the JuanTax Payments, at any time. JuanTax, its banks and payment partners reserves the right, at its sole discretion and under no obligation, to change the applicable fees and charges levied for the use of JuanTax Payments, at any time and with prior written notice to you sixty (60) days prior to effective date of change in fees / charges.
JuanTax Payments is powered by its banks, payment partners and other third party services and resources (collectively, “Third Party Services”). You acknowledge and agree that we are not responsible or liable for: the availability or accuracy, appropriateness, completeness or non-infringement of such Third-Party Services; or the content, products, or services available on or through such Third-Party Services. The integration of such Third-Party Services does not imply any endorsement by JuanTax of such Third-Party Services or the content, products, or services available therefrom. Third-Party Services are provided on an “as is, where is” basis and JuanTax makes no representation or warranties whatsoever about any service, content and / or any other resources provided by the Third Party.
You shall not hold JuanTax responsible or liable for any loss or damage which You may incur or suffer directly or indirectly arising out of or in connection with JuanTax Payments due to any reason whatsoever including but not limited to breakdown or malfunction of the computer, its terminal connection lines, data processing system or transmission line whether or not belonging to JuanTax or any circumstances beyond JuanTax’s control.
The act of keying in of the password for the purposes of authorizing a payment, or unlocking for internet transactions, or payment made through our bank and payment partner’s application, platform or portal or channel shall be sufficient evidence that the payment made has been authorized, validated, and cannot be disputed by You. Once the transaction has been authorized and consummated, JuanTax shall not be held liable for any undelivered goods and non-performance of services, defects, damages, and after-sales services of such goods and/or services, any error in the amount keyed-in or entered, and/or any other dispute between the You and the BIR arising from such payment.
LIMITATION OF LIABILITY. In the event of any action that You may file against JuanTax in relation to Your use of JuanTax Payments, You agree that JuanTax’s liability shall not exceed Fifty Thousand Pesos (PHP50,000.00) or the amount of damages You actually suffered, whichever is lower.
- CONFIDENTIALITY AND PRIVACY
Unless the relevant party has the prior written consent of the other or unless required to do so by law:
- Each party will preserve the confidentiality of all Confidential Information of the other obtained in connection with these Terms. Neither party will, without the prior written consent of the other, disclose or make any Confidential Information available to any person, or use the same for its own benefit, other than as contemplated by these Terms.
- Each party’s obligations under this clause will survive termination of these Terms.
- The provisions of clauses 4.1.1 and 4.1.2 shall not apply to any information which:
- is or becomes public knowledge other than by a breach of this clause;
- is received from a third party who lawfully acquired it and who is under no obligation restricting its disclosure;
- is in the possession of the receiving party without restriction in relation to disclosure before the date of receipt from the disclosing party; or
- is independently developed without access to the Confidential Information.
- INTELLECTUAL PROPERTY
Title to, and all Intellectual Property Rights in the Services, the Website and any documentation relating to the Services remain the property of JuanTax (or its licensors).
Ownership of Data:
Title to, and all Intellectual Property Rights in, the Data remain Your property. However, Your access to the Data is contingent on full payment of the JuanTax Access Fee when due. You grant JuanTax a licence to use, copy, transmit, store, and back-up Your information and Data for the purposes of enabling You to access and use the Services and for any other purpose related to provision of services to You.
Third-party applications and your Data:
If You enable third-party applications for use in conjunction with the Services, You acknowledge that Juan Tax may allow the providers of those third-party applications to access Your Data as required for the interoperation of such third-party applications with the Services. Juan Tax shall not be responsible for any disclosure, modification or deletion of Your Data resulting from any such access by third-party application providers.
- WARRANTIES AND ACKNOWLEDGEMENTS
You warrant that where You have registered to use the Service on behalf of another person, You have the authority to agree to these Terms on behalf of that person and agree that by registering to use the Service You bind the person on whose behalf You act to the performance of any and all obligations that You become subject to by virtue of these Terms, without limiting Your own personal obligations under these Terms.
You acknowledge that:
- You are authorized to use the Services and the Website and to access the information and Data that You input into the Website, including any information or Data input into the Website by any person you have authorized to use the Service. You are also authorized to access the processed information and Data that is made available to You through Your use of the Website and the Services (whether that information and Data is Your own or that of anyone else).
- JuanTax has no responsibility to any person other than You and nothing in this Agreement confers, or purports to confer, a benefit on any person other than You. If You use the Services or access the Website on behalf of or for the benefit of anyone other than yourself (whether a body corporate or otherwise) you agree that:
- You are responsible for ensuring that You have the right to do so;
- You are responsible for authorizing any person who is given access to information or Data, and you agree that JuanTax has no obligation to provide any person access to such information or Data without Your authorization and may refer any requests for information to You to address; and
- You will indemnify JuanTax against any claims or loss relating to:
- JuanTax’s refusal to provide any person access to Your information or Data in accordance with these Terms,
- JuanTax’s making available information or Data to any person with Your authorization.
- The provision of, access to, and use of, the Services is on an “as is ” basis and at Your own risk.
- JuanTax does not warrant that the use of the Service will be uninterrupted or error free. Among other things, the operation and availability of the systems used for accessing the Service, including public telephone services, computer networks and the Internet, can be unpredictable and may from time to time interfere with or prevent access to the Services. JuanTax is not in any way responsible for any such interference or prevention of Your access or use of the Services.
- JuanTax does not provide tax advice. Please consult your tax professional for any tax concerns that you may have.
- It is Your sole responsibility to determine that the Services meet the needs of Your business and are suitable for the purposes for which they are used.
- You remain solely responsible for complying with all applicable accounting, reporting, tax and other laws. It is Your responsibility to check that storage of and access to your Data via the Software and the Website will comply with laws applicable to you (including any laws requiring you to retain records).
JuanTax gives no warranty about the Services. Without limiting the foregoing, JuanTax does not warrant that the Services will meet Your requirements or that it will be suitable for any particular purpose. To avoid doubt, all implied conditions or warranties are excluded in so far as is permitted by law, including (without limitation) warranties of merchantability, fitness for purpose, title and non-infringement.
You warrant and represent that You are acquiring the right to access and use the Services for the purposes of a business and that, to the maximum extent permitted by law, any statutory consumer guarantees or legislation intended to protect non-business consumers in any jurisdiction does not apply to the supply of the Services, the Website or these Terms.
- LIMITATION OF LIABILITY
- To the maximum extent permitted by law, JuanTax excludes all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss of information, Data, profits and savings) or damage resulting, directly or indirectly, from any use of, or reliance on, the Service or Website.
- If You suffer loss or damage as a result of JuanTax’s negligence or failure to comply with these Terms, any claim by You against JuanTax arising from JuanTax’s negligence or failure will be limited in respect of any one incident, or series of connected incidents, to the Access Fees paid by You in the previous 12 months.
- If You are not satisfied with the Service, Your sole and exclusive remedy is to terminate these Terms in accordance with Clause 8.
There is a 14 day free trial for each new subscriber. After the 14 day period, the subscriber will be prompted to put his or her credit card information and shall be billed accordingly.
JuanTax will not provide any refund for any remaining prepaid period for a prepaid Access Fee subscription.
These Terms will continue for the period covered by the Access Fee paid or payable under clause 3.1. At the end of each billing period these Terms will automatically continue for another period of the same duration as that period, provided You continue to pay the prescribed Access Fee when due, unless either party terminates these Terms by giving notice to the other party at least 30 days before the end of the relevant payment period. If You terminate these Terms You shall be liable to pay all relevant Access Fees on a pro-rata basis for each day of the then current period up to and including the day of termination of these Terms.
- breach any of these Terms (including, without limitation, by non-payment of any Access Fees) and do not remedy the breach within 14 days after receiving notice of the breach if the breach is capable of being remedied;
- breach any of these Terms and the breach is not capable of being remedied (which includes (without limitation) any breach of clause 3.4 or any payment of Access Fees that are more than 30 days overdue); or
- You or Your business become insolvent or Your business goes into liquidation or has a receiver or manager appointed of any of its assets or if You become insolvent, or make any arrangement with Your creditors, or become subject to any similar insolvency event in any jurisdiction,
JuanTax may take any or all of the following actions, at its sole discretion:
- Terminate this Agreement and Your use of the Services and the Website;
- Suspend for any definite or indefinite period of time, Your use of the Services and the Website;
- Suspend or terminate access to all or any Data.
- Take either of the actions in sub-clauses (d), (e) and (f) of this clause 8(4) in respect of any or all other persons whom You have authorized to have access to Your information or Data.
For the avoidance of doubt, if payment of any invoice for Access Fees due in relation to any of Your Billing Contacts, Billing Plans or any of Your Organizations (as defined at clause 3) is not made in full by the relevant due date, Juan Tax may: suspend or terminate Your use of the Service, the authority for all or any of Your Organizations to use the Service, or Your rights of access to all or any Data.
Termination of these Terms is without prejudice to any rights and obligations of the parties accrued up to and including the date of termination. On termination of this Agreement You will:
- remain liable for any accrued charges and amounts which become due for payment before or after termination; and
- immediately cease to use the Services and the Website.
Expiry or termination:
Clauses 3.1, 3.7, 4, 5, 6, 7, 8 and 10 survive the expiry or termination of these Terms.
- HELP DESK
In the case of technical problems You must make all reasonable efforts to investigate and diagnose problems before contacting Juan Tax. If You still need technical help, please check the support provided online by JuanTax on the Website or failing that email us at firstname.lastname@example.org.
Whilst JuanTax intends that the Services should be available 24 hours a day, seven days a week, it is possible that on occasions the Services or Website may be unavailable to permit maintenance or other development activity to take place.
If for any reason JuanTax has to interrupt the Services for longer periods than JuanTax would normally expect, JuanTax will use reasonable endeavors to publish in advance details of such activity on the Website.
If either party waives any breach of these Terms, this will not constitute a waiver of any other breach. No waiver will be effective unless made in writing.
Neither party will be liable for any delay or failure in performance of its obligations under these Terms if the delay or failure is due to any cause outside its reasonable control. This clause does not apply to any obligation to pay money.
You may not assign or transfer any rights to any other person without JuanTax’s prior written consent.
Governing law and jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the Philippines. Any dispute or controversy between the subscriber and JuanTax which may arise out of or in relation to this subscription shall first be settled by friendly discussions. If there is failure to amicably settle such dispute or controversy, any party may institute an action in the proper court in the City of Makati. The subscriber irrevocably and unconditionally waives any objection he/she may now or hereafter have to the laying of venue of any action, suit, or proceeding, and further waives any claim that any such action, suit, or proceeding brought in the courts of the Philippines has been brought in an inconvenient forum. The foregoing, however, shall not limit or be construed to limit the rights of JuanTax to commence proceedings against the subscriber in any other venue where assets of the subscriber may be found.
If any part or provision of these Terms is invalid, unenforceable or in conflict with the law, that part or provision is replaced with a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remainder of this Agreement will be binding on the parties.
Any notice given under these Terms by either party to the other must be in writing by email and will be deemed to have been given on transmission. Notices to JuanTax must be sent to email@example.com or to any other email address notified by email to You by JuanTax. Notices to You will be sent to the email address which You provided when setting up Your access to the Service.
Rights of Third Parties
A person who is not a party to these Terms has no right to benefit under or to enforce any term of these Terms.
- WAIVER AND RELEASE OF LIABILITY
BY SUBSCRIBING TO JuanTax, YOU HEREBY ASSUME ALL OF THE RISKS OF PARTICIPATING IN THE USE OF E-BIR PORTAL AND ANY/ALL ACTIVITIES ASSOCIATED WITH THE USE OF SAID SYSTEM, including by way of example and not limitation, any risks that may arise from negligence or carelessness on the part of the entity and persons being released, from dangerous or defective equipment or property owned, maintained, or controlled by them, or because of their possible liability without fault.
You certify that you have sufficiently prepared or trained for participation in this activity, and has not been advised to not participate by a qualified medical professional. You certify that there are no health-related reasons or problems which preclude his/her participation in this activity.
You acknowledge that this Waiver and Release of Liability will be used by JuanTax, the BIR or the 3rd Party Application in relation to the activity in which you may participate, and that it will govern your actions and responsibilities at said activity.
In consideration of your application and permitting to participate in this activity, you hereby take action for yourself, your executors, administrators, heirs, next of kin, successors, and assigns as follows:
(A) YOU WAIVE, RELEASE AND DISCHARGE from any and all liability, including but not limited to, liability arising from the negligence or fault of the entity released, for death, disability, personal injury, property damage, property theft, or actions of any kind which may hereafter occur to you including your traveling to and from this activity, THE FOLLOWING ENTITY AND PERSONS: JuanTax and/or its directors, officers, members, employees, volunteers, representatives, and agents, and the activity holders, sponsors, and volunteers;
(B) INDEMNIFY, HOLD HARMLESS, AND PROMISE NOT TO SUE the entity or persons mentioned in this paragraph from any and all liabilities or claims made as a result of participation in this activity, whether caused by the negligence of release or otherwise such as (a) your acts or omissions including but not limited to your provision of professional services, implementation support, or other products or services or breach of this agreement.
You acknowledge that JuanTax and its directors, officers, volunteers, representatives, and agents are NOT responsible for the errors, omissions, acts, or failures to act members, of any party or entity conducting a specific activity on their behalf.
You understand while participating in this activity, he/she may be required to supply personal information. You agree to supply all kinds of information to be used for any legitimate purpose by JuanTax in facilitating the filing and payment to the BIR.
The Waiver and Release of Liability Form shall be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law.
SUBSCRIBER CERTIFIES THAT HE/SHE HAS READ THIS DOCUMENT AND FULLY UNDERSTANDS ITS CONTENT. SUBSCRIBER IS AWARE THAT THIS IS A RELEASE OF LIABILITY AND A CONTRACT AND HE/SHE AGREES TO IT OF HIS/HER OWN FREE WILL.
These terms were last updated on March 25, 2020.